Privacy Policy

1. Introduction

OC Property Photos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name (first and last name)
• Email address
• Phone number
• Business information (company name, address)
• Property addresses for service delivery
• Payment information (processed securely through third-party providers)
• Account credentials

Usage Information

We automatically collect information about your device and how you interact with our services:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website addresses

Location Information

We collect location data for property services and to improve our service delivery in your area.

3. How We Use Your Information

We use the collected information for:

• Providing and managing our photography services
• Processing bookings and payments
• Communicating about appointments and services
• Sending service updates and notifications
• Marketing and promotional communications (with consent)
• Improving our services and customer experience
• Complying with legal obligations
• Protecting against fraudulent or illegal activity

4. SMS/Text Messaging

When you provide your phone number and opt-in, we may send you text messages for:

• Account verification and two-factor authentication
• Appointment confirmations and reminders
• Service status updates
• Marketing messages (only with explicit consent)

Standard message and data rates may apply. You can opt-out at any time by texting STOP to any message.

5. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Business partners with your consent
• In connection with business transfers or acquisitions

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and databases
• Regular security audits
• Limited access to personal information
• Employee training on data protection

7. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request a copy of your data
• Lodge a complaint with supervisory authorities

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our services
• Provide personalized content
• Improve our website functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

9. Third-Party Services

We use third-party services including:

• Google services for authentication and analytics
• Payment processors for secure transactions
• Cloud storage providers for data hosting
• Communication platforms for messaging

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

12. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

13. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our services. Continued use after changes constitutes acceptance.

15. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

OC Property Photos
Email: privacy@ocpropertyphotos.com
Phone: (415) 725-2229
Address: Orange County, California

To opt-out of marketing communications, email us at unsubscribe@ocpropertyphotos.com or click the unsubscribe link in our emails.